Randy Nixon serves as Director, Open Source Enterprise in CIA’s Directorate of Digital Innovation (DDI). Prior to this role, he led DDI’s Digital Futures team with the mission of finding private sector solutions to mission needs. Randy came to DDI after serving as Deputy, and then Director of the Office of Advanced Analytics (OAA), within […]

Dr. Charles E. Thurman is the currently the Acting Chief Data Officer, Office of the Naval Inspector General, Washington Navy Yard, Washington D.C. Dr. Thurman is responsible for planning execution of Navy IG data strategy, measuring results, and continuous improving processes, products, and services. He leads program metric data collection and prepares trend analysis results, […]

James Taynor serves as the Chief Engineer and Chief Technology Officer for Enterprise IT and End User Services within PEO/C3I&N. He is responsible for overseeing the engineering and technical aspects of development, modernization, and sustainment initiatives for enterprise applications, IT services, and end-user devices within a $6 billion portfolio. Under his leadership, James is driving […]

Nathan Ford is the U.S. Army Cyber Command lead for Army Enterprise Service Management and the architect and program lead for the Army Enterprise Service Desk (AESD) and Army Enterprise Service Management Platform (AESMP), the largest ServiceNow implementation within the public sector. Prior to moving to ARCYBER, Mr. Ford served as the IT Service Management […]

Jonathan serves as the Chief of IT Systems Planning for the Air Force HAF/A1 (Manpower, Personnel, and Services). With deep expertise in IT platform management and strategic alignment, Jon oversees the digital transformation of the HR Management portfolio, leveraging platforms such as ServiceNow, Salesforce, Outsystems, Oracle, D365, and Envision. He provides visionary leadership and comprehensive […]

Passionate, dynamic, inspiring, and coach of Duke University men’s basketball team who led Team USA to three Olympic gold medals, Mike Krzyzewski (known by fans as Coach K) is a master motivator – not only of teams, but of individuals and organizations, spurring them on to succeed beyond even their own expectations. A member of […]

Sri Murthy brings extensive software engineering and consulting expertise to his work with ServiceNow’s U.S. Department of Defense (DoD) clients. He plays a key role in driving digital transformation across mission and IT areas, leveraging his knowledge of modern application architectures, including DevOps, AIOps, cloud, and mobile. In his current role, he develops bespoke solutions […]

Jamie Burns is the Business and Analytics Platform program manager at the Defense Logistics Agency (DLA), where she spearheads organizational transformation through innovative automation solutions and strategic data utilization to enhance efficiency and drive successful outcomes. During her 15-year tenure at DLA, Jamie has earned a reputation for making complex technology both accessible and impactful, […]

Paul Smith is the President of Global Customer and Field Operations at ServiceNow (NYSE: NOW), where he is responsible for overseeing ServiceNow’s global commercial efforts, including new routes to market and global expansion efforts. Paul also leads global field operations, go-to-market, industries, partners, and our end-to-end customer success journey. Paul joined ServiceNow in July 2020 […]

In his 30 years of professional experience, Pete has held a variety of leadership roles, including SVP of Operations at Salesforce, VP of Global Operations at Hortonworks/Cloudera, and VP of Global Operations at VMware. He was also the CEO of a Chicago-based cloud BI and metrics software company for eight years before it was successfully […]