Track 5

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Redesigning Digital Transformation for the Mission ​
Rock Creek Ballroom - Salon C
As government agencies modernize legacy systems to meet the mission, they need next-gen tools, agile operating models, and a modern user interface. Join this session to discover how organizations can work with Capgemini to leverage ServiceNow to transform enterprise platforms and create unified views.​ We will highlight how agencies can break down silos, improve stakeholder satisfaction, speed up time-to-market, and increase productivity.

Speakers

Caudill
Tracy Caudill [moderator]
Head of Delivery Management for Cloud and Infrastructure Services
Capgemini
Sean DuGuay
Head of Growth-National Security Division
Capgemini
Horton
Chief Data Officer, Office of the Chief Information Officer
Department of Homeland Security
oshinnaiye
Deputy Chief Information Officer
U.S. Citizenship and Immigration Services
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Accelerate Digital Transformation ROI
Rock Creek Ballroom Salon C
Many government organizations experience a gap in value between their digital transformation investments and actual return. Join this session to learn how ServiceNow Impact accelerates time to value with an AI-powered digital experience. We’ll discuss how this solution personalizes digital transformation experiences, provides coaching to involved teams, accelerates results, and much more.

Speakers

Paul Fipps
Senior Vice President - Customer and Partner Excellence
ServiceNow
smith
Director Success Architecture - Federal
ServiceNow
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Redesigning Digital Transformation for the Mission
Rock Creek Ballroom - Salon C
As government agencies modernize legacy systems to meet the mission, they need next-gen tools, agile operating models, and a modern user interface. Join this session to discover how organizations can work with Capgemini to leverage ServiceNow to transform enterprise platforms and create unified views.​ We will highlight how agencies can break down silos, improve stakeholder satisfaction, speed up time-to-market, and increase productivity.

Speakers

Caudill
Tracy Caudill [moderator]
Head of Delivery Management for Cloud and Infrastructure Services
Capgemini
Sean DuGuay
Head of Growth-National Security Division
Capgemini
Horton
Chief Data Officer, Office of the Chief Information Officer
Department of Homeland Security
oshinnaiye
Deputy Chief Information Officer
U.S. Citizenship and Immigration Services