ServiceNow Federal Forum
Transformation Accelerated
March 13, 2023 | Marriott Marquis | Washington, D.C.
U.S. Capitol

Track 05

Transform Experience in Healthcare With an Innovative Platform
University of DC/Catholic
A unique platform across providers, payers, pharmacies, and medical devices is driving innovation in healthcare for a myriad of customers. Through inspirational stories, this session will highlight how customers have used this platform’s innovations to transform the experience of patients, clinicians, administrators, and others in the healthcare and life sciences ecosystem.


GM Global Healthcare & Life Sciences Industry Business
Navigating Your ServiceNow Journey: Expert Insights From Early Adopters
University of DC/Catholic
Regardless of where you are in your ServiceNow transformation journey, learn how to harness its full potential with insights and best practices from early adopters. Join this fireside chat to hear government officials and experts on machine learning share experiences, challenges, and successes while transforming service management. Gain valuable insights on how to navigate the planning and implementation process at government agencies, overcome obstacles, and fully realize the benefits of ServiceNow. Sponsored by GDIT


Judy Schnurr
Judy Schnurr [moderator]
Chief AI and ML Solutions Architect
Chris Jordan
Chief Information Officer
United States Senate
Glenn Miller
Senior Director for IT and Operations