ServiceNow Federal Forum

We’re innovating fast. We’re working from anywhere. Together, we’re building the future – a people-centric, efficient, and resilient government. Join us at the virtual 2021 ServiceNow Federal Forum on March 9-10 to explore how Federal leaders are creating modern, automated, digital workflows. Together, we’re delivering exceptional employee and citizen experiences. The goal: empower agencies to scale services on demand, improve transparency and efficiency, and ultimately – improve mission outcomes.

Through visionary keynotes and tactical breakout sessions we’ll explore how to:

  • Transform the IT service experience
  • Build and launch new applications
  • Anticipate and resolve complex issues
  • Optimize performance with analytics
  • Respond faster to security incidents, vulnerabilities, and risk
  • And more…

Forum attendees are eligible to receive four continuing professional education (CPE) credits. No advance preparation is required. View CPE details.

March 9, 2021
March 10, 2021

Conference Enquiries

  ServiceNow Federal Forum
  703-883-9000 ext. 146

Sponsorship Enquiries

  ServiceNow Federal Forum

Registration Enquiries

  ServiceNow Federal Forum
  703-883-9000 ext. 164

Resources and FAQs

I registered but didn’t receive a confirmation email. What do I do?
Thanks for registering – it’s likely your spam filter caught the email confirmation. Please reach out to Jenny Olivero at to confirm your registration status and to receive further details.
Can I receive CPE credits?
Yes, attendees are eligible to receive up to four CPE credits for the event.
What if I registered but can no longer attend?
No worries – the conference will be available on demand for the next 12 months. We will be in touch following the event to let you know when the content is available for viewing.
I’m a confirmed speaker for the event. What should I do now?
Thanks for being a ServiceNow Federal Forum speaker. Please reach out to Allison DeFelice at if you have any questions.
I would like to sponsor the event. Who do I contact?
Thank you for your interest. Please reach out to Monica Murphy at for more information regarding sponsors.
How do I contact the event organizers?
If you have additional questions, please contact Emily Garber at or 703-883-900 ext. 146
I missed a session, will I be able to watch it later?
Yes. All sessions will be made available on demand.