ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

March 10, 2022

Resource Center

Customer Experience

Bring the power of the whole agency to serve the customers, citizens, and partner agencies. Elevate the mission experience to extend scale and simplicity for Government to Citizen, Agency to Agency, or Agency to Business use cases.

Technology Excellence

Accelerate organization-wide digital transformation by better leveraging technology to strengthen business capabilities, expand operating efficiencies, and stakeholder experiences. Innovate at the speed the business demands while delivering more value from investments. Systematically increase technology and cyber resilience.

Employee Experience

Transformation begins with reimagining the total employee experience. Employee Workflows can help to connect, unify, and create the experience needed to drive engagement and productivity, while delivering departmental efficiencies and reducing costs.

Operational Excellence

Strengthen and extend common services and competencies across the organization to accelerate transformation and support business goals with increased efficiency, lower costs, reduced risk, and higher ESG impact.

Hyperautomation & Low Code

Empower organizations with a strategic low-code platform to deliver workflow automation fast with a consumer-grade user experience, enable siloed systems to work together, and create more efficient and productive ways to get work done.

Other Helpful Resources

  • ServiceNow Federal Podcast
  • ServiceNow YouTube Channel
  • Accelerate Government’s Mission to Serve Infographic
  • ServiceNow Government Services Video
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