March 10, 2022
Resource Center
Customer Experience
Bring the power of the whole agency to serve the customers, citizens, and partner agencies. Elevate the mission experience to extend scale and simplicity for Government to Citizen, Agency to Agency, or Agency to Business use cases.
- Healthcare and Life Sciences Service Management Data Sheet
- Field Service Management Data Sheet
- Procurement Operations Management Solutions Brief
- ServiceNow Public Sector Digital Services for Federal
Technology Excellence
Accelerate organization-wide digital transformation by better leveraging technology to strengthen business capabilities, expand operating efficiencies, and stakeholder experiences. Innovate at the speed the business demands while delivering more value from investments. Systematically increase technology and cyber resilience.
- Automate and Optimize Service Operations Solution Brief
- Making Zero Trust Work for You Data Sheet
- Transform Enterprise Security Solution Brief
- Optimize Technology Asset Investments Solution Brief
- IT Asset Management & Security Operations Security Solution Brief
Employee Experience
Transformation begins with reimagining the total employee experience. Employee Workflows can help to connect, unify, and create the experience needed to drive engagement and productivity, while delivering departmental efficiencies and reducing costs.
- Employee Journey Management Data Sheet
- HR Service Delivery Data Sheet
- HR Service Delivery Manager Hub Data Sheet
- Legal Service Delivery Data Sheet
- Workplace Service Delivery Data Sheet
Operational Excellence
Strengthen and extend common services and competencies across the organization to accelerate transformation and support business goals with increased efficiency, lower costs, reduced risk, and higher ESG impact.
- Business Continuity Management Data Sheet
- Governance, Risk, & Compliance Data Sheet
- Vendor Risk Management Data Sheet
- ServiceNow CDM One Pager
- Enterprise Asset Management Data Sheet
- Strategic Portfolio Management Align Technology Investment Across The Enterprise Solution Brief
- Integrated Risk Management and Application Portfolio Management Solution Brief
Hyperautomation & Low Code
Empower organizations with a strategic low-code platform to deliver workflow automation fast with a consumer-grade user experience, enable siloed systems to work together, and create more efficient and productive ways to get work done.
- ServiceNow App Engine Data Sheet
- ServiceNow App Engine Low-Code Governance Data Sheet
- Flow Designer Data Sheet
- Citizen Development Program
- Federal Low-Code App Engine Innovation Series