CIO of ServiceNow since 2015, Chris’ role spans digital strategy, customer experience, analytics and AI, cyber, product vision, service operations, and customer advocacy.
His Digital Technology team is ServiceNow’s ‘Customer Zero’. It acts as an incubator to explore our platform’s capabilities in practice while maximizing value alongside our existing enterprise software technology stack.
Chris leverages his organization’s experiences to shape the ServiceNow Platform direction, both through pioneering innovations and operational experience. He loves sharing his platform insights with our customers and his global network of CIO relationships is a vital conduit for best practices and feedback in both directions.
Equally at home discussing technology and business strategy, Chris draws on his experiences enabling new business models, organizational restructuring, and M&A due diligence from his time as CIO at JDSU from 2011 to 2015. Prior to that he held various positions at VeriSign from 2002 to 2011, including CIO, VP Corporate Development and VP HR Operations. Bedi began his career at KPMG Consulting in 1996.
Chris holds a Bachelor’s degree in Computer Engineering from the University of Michigan.