Dave Wright is ServiceNow’s Chief Innovation Officer and chief evangelist for connecting all aspects of digital transformation to the future of work. In this role, Dave is responsible for improving the employee experience as it pertains to workplace productivity. In his view, that depends on a great employee experience first, which in turn leads to more innovation, higher profitability and higher levels of customer satisfaction.
Dave has worked with thousands of organizations to build such an experience and has a proven track record applying his in depth understanding of market dynamics to deliver win-win solutions for diverse governmental and industry organizations. By leveraging this insight along with deep knowledge and understanding of customers, and promoting the customer perspective, he drives deliberate, disciplined design of experiences to customers and employees alike.
Previously, Dave was the Chief Strategy Officer and Global Vice President of Solutions Consulting for ServiceNow. In this role, Dave was responsible for driving the company’s value and technical portfolio in order to promote technology excellence to customers and partners across the globe. Dave has almost 30 years of experience in the IT industry, specifically within Virtualization, Cloud Infrastructure, service management, performance management, data center automation and software development.
Prior to joining ServiceNow in 2010, Dave spent over six years with VMware as Vice President of Technical Services for EMEA, where he was responsible for pre-sales, professional services, training and technical account management delivery. Dave also headed up the technical division for Northern and Southern Europe for Mercury Interactive and spent six years at Peregrine Systems, where he held a variety of senior technical and marketing positions.