ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

Judy Schnurr

Chief AI and ML Solutions Architect

GDIT

Judy Schnurr, chief AI and machine learning solutions architect at GDIT, has over twenty years of experience and an impressive array of 20 certifications in her field. With a passion for creating meaningful customer support processes and a focus on large-scale ITS contracts, she has become known for implementing “workable wow factors” and providing best practices on highly visible, large-scale, mission-critical initiatives.

Ms. Schnurr’s expertise includes knowledge process quality, customer experience, instructional design, technology adoption, and training, and she has implemented a range of Al solutions and optimization tools to drive efficiencies and improve the customer experience. She has also served as a government sector thought leader and consultant for organizations, such as the World Health Organization, Federal Emergency Management Agency (FEMA), and the Department of Veterans Affairs (VA).

Judy Schnurr
Judy Schnurr
Chief AI and ML Solutions Architect
GDIT