Judy Schnurr

Judy Schnurr, chief AI and machine learning solutions architect at GDIT, has over twenty years of experience and an impressive array of 20 certifications in her field. With a passion for creating meaningful customer support processes and a focus on large-scale ITS contracts, she has become known for implementing “workable wow factors” and providing best practices on highly visible, large-scale, mission-critical initiatives.

Ms. Schnurr’s expertise includes knowledge process quality, customer experience, instructional design, technology adoption, and training, and she has implemented a range of Al solutions and optimization tools to drive efficiencies and improve the customer experience. She has also served as a government sector thought leader and consultant for organizations, such as the World Health Organization, Federal Emergency Management Agency (FEMA), and the Department of Veterans Affairs (VA).