Nydia is a Deloitte Principal and leads the firms IT Operations & Innovation practice. Over the past 15 years, she has worked with public sector clients to rationalize their IT portfolio to realize cost savings; design and deliver IT services to more effectively meet mission demand; improve operations and customer service delivery; and define a strategy and roadmap to modernize their enterprise IT. Her main areas of expertise are Strategy, IT Service Management and Solution Design/Architecture. Nydia is a Certified Information Systems Security Professional (CISSP) and Project Management Professional (PMP), as well as ITIL certified. She currently serves as a Board Member of the Eurasia Foundation.