Steve Walters is the Vice President of the ServiceNow Federal team. Prior to arriving at ServiceNow, Steve spent nine (9) years at Microsoft where he served in a variety of leadership positions. His most recent role was as the
General Manager of the Civilian Agencies business unit which included all Federal Agencies and sub-agencies. Before this leadership position, he was the Senior Director of the US Army Account team and the Joint Account team after that. During his tenure, the teams he led were responsible for landing several strategic agreements and associated enterprise deployments across the DOD and Federal space.
Previously to Microsoft, Steve was at Hewlett-Packard (HP) where he was as a senior account executive managing all U.S. Defense accounts world-wide for HP’s Information Management Division. In that capacity, Steve expanded the division’s software footprint into every Combatant Command while also partnering with military leaders to establish some of the largest ECM/ERM efforts at the time.
Before entering the private sector, Steve was a Captain in the U.S. Army where he served in a variety of staff and leadership billets. His last assignment was as a company commander in the 101st Airborne Division (Air
Steve holds a Bachelor of Science degree from James Madison University and a Master of Business degree from the University of Massachusetts, Amherst.