ServiceNow Federal Forum
Transformation Accelerated
March 13, 2023 | Marriott Marquis | Washington, D.C.
U.S. Capitol

For the People: Modernization with a Mission


During this conversation with ServiceNow, we’ll explore how government agencies can develop a people-first mindset through successful modernization, while ensuring all stakeholders are aligned. Learn how one organization, in the face of a pandemic, worked across HR and IT to enhance the service experience for employees by democratizing data, leveraging BOTS to accelerate outcomes, and elevating internal collaboration and agility to system modernization rarely seen in government.

Session Speakers

Nick Tzitzon
Nick Tzitzon [moderator]
Chief Strategy Officer
Chief Information Officer
Department of Health and Human Services
Deputy Assistant Secretary for Human Resources and Chief Human Capital Officer
Department of Health and Human Services