ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

Resilient People. Resilient Mission.


To build a resilient mission, we must consider the people pushing the mission forward. What tools do they need to deliver exceptional experiences for employees and citizens alike? And how can those tools stay agile and flexible in a changing world? Our panel will share advice and lessons learned from experiences implementing modern tools and digital workflows. We’ll explore how people and systems work together. And, we’ll discuss how leaders create an environment to empower innovation and mission success.

Session Speakers

Dan Wallace [moderator]
Area Vice President – Federal Civilian
Associate Chief Information Officer for Digital Infrastructure Technologies
General Services Administration
Chief Technology Officer
Cybersecurity and Infrastructure Security Agency
Deputy Director
Defense Digital Service