ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

Maintain Your Enterprise Assets with Field Service Management (FSM)

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ServiceNow FSM provides your agency with the tools you need to optimize work performed in, around, and out of the four (or five) walls. Whether you are performing traditional break-fix and maintenance activities for facilities and their assets, home health visits for patients, inspections, investigations, emergency response, deployments, citizen services, or any number of other activities away from the screen, ServiceNow will help drive efficiency and make your teams more effective. From automating work assignments, executing and documenting work in the field, handling escalations and exceptions, and monitoring the progress of work performed in real-time, ServiceNow FSM is your window into your facility and field operations. Join us for a hands-on lab experience designed to show you how to create Work Order Templates, Planned Work Schedules, Schedule Optimization and Automation, and much more.