ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

Optimize Employee and Manager Experiences Through Dynamic Journeys

Potomac 2

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Learn how to create lifecycle events and employee journeys, as well as how to develop great manager experiences that simplify work-life balance and enable managers to better support their teams and personalize employee journeys. While some employee events are simple, others are more complex and require various tasks and coordination among different people and departments. Automation of these intricate processes can be easily accomplished using lifecycle events and can be incorporated into an employee journey. Employee journeys include intelligent workflows that support in-the-moment tasking, learning, and listening for a more engaging experience for all involved.