Transforming the Employee Experience at Every Step of the Service Delivery Value Chain

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Hear KPMG along with several government leaders discuss how Federal organizations are moving towards adoption of Enterprise Service Management (ESM) to transform the experience and delivery of services for key functions including IT, HR, Finance, legal, procurement, and more.

Session Speakers

Horvath
Greg Horvath [moderator]
Managing Director, CIO Advisory
KPMG
Aweke
Director, Internal Controls and Compliance Division
Office of the Deputy Assistant Secretary of the Navy
U.S. Navy
Duncan
Deputy Assistant Secretary for Human Resources and Chief Human Capital Officer
Department of Health and Human Services
Merrick
Director of the Cloud Program Management Office
Department of State
Sipes
Managing Director, ServiceNow Federal Leader
KPMG