ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

Managing Digital Labor with ServiceNow: How to Manage Robotics Process Automation Enterprise Capabilities


Central Intelligence Agency uses ServiceNow to manage their Digital Labor Process Robotics Center of Excellence. ServiceNow provides the foundation for managing the PMO and engaging with customers. Customers can learn about Robotics and the use of Digital Labor, submit ideas, track process, and monitor their digital employees’ performance through the platform. Join this session to hear how the platform integrates with Robotics software to automate the execution of tasks, thus freeing up time to be spent on more mission-critical tasks.

Session Speakers

Manager, Government & Public Sector Practice
Lead, Robotics Process Automation Center of Excellence
Central Intelligence Agency