ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

Matt Egan is a Director of Technical Strategy in the Corporate Development Organization at Okta. In this role, he works closely with ISV partners and Okta Ventures portfolio companies, like ServiceNow, to develop unique integrations and joint solutions that increase customer value. Before joining Okta in 2017, Matt held roles ranging from Desktop Support to […]


Ben is a Sr. Manager for the Technology Partnerships for Okta, focused on providing customer value through the building and running of global partnerships with top software companies. Specifically, he helps lead relationships with ServiceNow, VMware, Zoom, and Facebook. As well, Ben runs the Okta for Startups program, providing high-growth SaaS startups with key Okta […]


Andrew Whelchel (CISSP-ISSAP, ISSEP, CAP, CCSP) started in information security and IAM in the beginning after graduation from the University of Memphis supporting identity and access management years ago managing Microsoft Identity for US Federal customers and later transitioned to network infrastructure security and later to consumer identity protection most recently in the roles at […]


Jason has over 18 years’ experience in IT and has held an executive member role at TAPCO for two years, with responsibility for all aspects of IT for the company. Jason implemented ServiceNow at TAPCO in 2019 for Customer Service Management, Field Service Management, and IT Service Management, providing valuable insight and allowing for decisions […]


Angela Lauvray is the Chief of the Supply Chain Management Branch for the Department of State’s Bureau of Administration, Office of Logistics Management, Operations (A/LM/OPS/RLC/SCM). Since joining the Department of State in November of 2006, Angela has held positions managing each of the phases of the Department of State’s supply chain cycle from acquisitions to […]


Justin Brooks leads the Federal Customer and Industry Workflow Practice for ServiceNow focusing on Government, Customer and Citizen CX. During his 7yrs with the company, and prior to his current role, Mr. Brooks led ServiceNow direct sales practices for both Civilian, and DOD agencies. Mr. Brooks is further distinguished by a 25+ year career of […]


Shaun is Responsible for preparing and demonstrating Nuvolo’s Integrated Workplace Management System (IWMS) solutions and product offerings. As a member of the pre-sales organization, he helps customers move to Nuvolo’s modern cloud-based Connected Workplace platform. Before joining Nuvolo, Shaun was a Foreign Service Facility Manager for the Department of State in Beijing, China, and Istanbul, […]


Jacob Bethel joined Accenture Federal services in 2010 working as a technology consultant supporting digital transformation of supply chain logistics in the federal space. Over the past 5 years, Jacob has led ServiceNow implementations to empower the Department of State to bring logistics management services to the cloud, improve transparency and collaboration through the supply […]


Leading the delivery of IT solutions within the USDA/Farm Production and Conservation Business Center in support of America’s Farmers and Ranchers. Integrating IT systems across multiple platforms including ServiceNow, SharePoint, JEE and .NET to meet our customer and business requirements. Supervising a team of Federal and contracting staff in the implementation of software solutions to […]


Pam Leith is a Project Management Professional (PMP) and Certified Enterprise Architect (EA) with over 15 years of experience managing large complex projects in the Federal government. Her prior Federal experience ranges from Department Homeland Security Headquarters as Project manager to Infrastructure Manager at Corporation for National and Community Service. She has over 30 years […]