ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol
Venice Goodwine

Venice Goodwine, a member of the Senior Executive Service, is the Chief Information Officer for the Department of the Air Force, comprised of the U.S. Air Force and U.S. Space Force. Ms. Goodwine leads three directorates –Enterprise Information Technology, Data and Artificial Intelligence, and Cybersecurity – and supports 20,000 cyber operations and support personnel around […]


Robert “Rob” Lancon serves as the Government and Community Relations Manager at Hire Heroes USA, where he leverages partnerships with government leaders and community partners to elevate the organization’s mission of empowering veterans and military spouses to find meaningful employment. Before joining Hire Heroes USA, Rob immersed himself in political advocacy, notably as the Operations […]


Mr. Nathan H. Maenle is Acting Chief Diversity Officer, Office of the Secretary, at the United States Department of Veterans Affairs. Mr. Maenle leads VA’s effort in implementing one of the Presidential priorities of Inclusion, Diversity, Equity, and Access (I*DEA). Previously, Mr. Maenle served as the Chief Consultant to the Deputy Under Secretary for Health […]


Mr. James Johnson was assigned as the Acting Program Executive Officer (PEO) for the Defense Logistics Agency (DLA) on February 1, 2023. As the Acting PEO, Mr. Johnson is responsible for the management and oversight of DLA’s Major Automated Information Systems programs. He is the corporate provider of acquisition management services and provides overall direction […]

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Bill has worked for the federal government and DOD for over 20 years as both Federal Employee and Contractor. He started his career as a hardware specialist with IBM and quickly realized software was the future. In his career bill has designed and implemented software in multiple industry verticals with a focus on logistics and […]

Robert Jennings

Robert Jennings currently serves as the Senior Operations and Technology Advisor for the Chief Strategy Office at the Defense Counterintelligence and Security Agency. Robert is a seasoned executive in the federal sector with extensive multi-disciplined background in Strategic Planning, Change Management, Defense Acquisition, Planning, Programming and Budgeting and DoD Requirements Generation. He has a strong […]

Mark James

As the current Director of the OIT Enterprise Cloud Services Division, Mr. Mark James has over 26 years of senior, technical, managerial and executive leadership in private industry and U.S. Government. Mr. James has a broad background in network and systems engineering, information security, operations and service delivery. He previously served as Director of Customs […]

Mark Abramowitz

Mark Abramowitz is Senior Vice President of Product and Solutions Marketing at ServiceNow. Mark leads a team of talented product and solution marketers that drive strategy, positioning, and go-to-market for all ServiceNow products and solutions. Mark was with Salesforce for 15 years holding various product and marketing roles ranging from Service Cloud, Sales Cloud, Financial […]

Brian J. Peretti

Brian J. Peretti is a career member of the Senior Executive Service at the United States Department of the Treasury. He serves as the Treasury’s Deputy Chief Artificial Intelligence (AI) Officer and Director, Domestic and International Cybersecurity Policy in the Office of Cybersecurity and Critical Infrastructure Protection (OCCIP). Mr. Peretti oversees the execution of the […]

Howard Pope

Howard has served as the Business Owner for the ServiceNow platform at the FDIC since 2020. In this capacity, he is responsible for leading matrixed staff and teams to ensure the agency realizes the business benefits expected from the investments in the platform. Since 2020, capabilities spanning asset management, COVID 19 responses, strategic portfolio management, […]