ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol


Track 12

Streamlining the Digital Employee Experience

As work demands increase and employees work from anywhere, having a modern, platform-based intranet to quickly deliver scalable digital workflows and effectively reduce costs is crucial. With Enterprise Service Management (ESM) capabilities, employees have access to a “one-start shop” of digital workflows that connect systems, departments, apps, and data. Join this session with Eric Hemmer, Principal Solution Specialist for Employee Workflows, ServiceNow, as he addresses how:

  • ServiceNow’s digital workflows transform discrete, agency functions to reduce costs and improve service levels at scale
  • ServiceNow can help replace your aging, legacy intranet with a platform-based, digitally connected experience of the future
  • ServiceNow enables modernization of homegrown, legacy solutions and sites, reducing overall costs and boosting employee productivity


Principal Solution Consultant for Employee Workflows