ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol


Track 6

A Case Study on Agency Tech Adoption

National Harbor 12 - 13

Agencies are making significant strides in enhancing IT management and boosting workforce efficiency and productivity. This session will delve into the real-world challenges, benefits, and lessons learned from an agency that used a strategic approach to implementing innovative solutions, powered by a single robust technology platform.
Session sponsored by:


Matt Brennan
Matt Brennan [moderator]
Solution Architect, Business and Information Technology Solutions (BITS) Sector
Brian K. Schreffler
Chief Technology Officer
Office of the Director of National Intelligence