ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol


Track 4

Bridging the Gap to Deliver Mission-Aware Operations

Salons 7 & 8

Focusing on both IT service management and IT operations management will allow Federal agencies to achieve modernization milestones, including the upcoming Data Center Optimization Initiative. As agencies build their blueprint for digital transformation, they will be most successful with one system that can deliver service-aware IT with mission operations, bolstered by reliability and agility. Join this session to hear how ITOM and ITSM proactively work to make IT systems smarter, more reliable, and more cost-effective.