ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

To meet the growing need to manage, share, and create standards for data, the DHS Office of the Chief Information Officer (OCIO) established the position of Chief Data Officer (CDO) in fiscal year 2021 (FY21). The role included the creation of the Chief Data Officer Directorate (CDOD). The newly formed Directorate took on several critical […]


Congressman André D. Carson, now in his 7th full term in the U.S. House of Representatives, has established himself as an influential leader and respected public servant, fighting for good paying jobs, economic growth, and safer communities for Indiana’s working families. Congressman Carson consistently fights for the middle class, securing hundreds of millions for investments […]


Debbie Wasserman Schultz has dedicated her public life to serving South Floridians and standing up for justice, equality, and opportunity wherever and whenever it is threatened. As Florida’s first Jewish Congresswoman, she has earned the respect of her colleagues for working tirelessly on behalf of seniors, children, and families for nearly three decades. First sworn […]


Soon after Democrat Terri Sewell was elected in 2010, The Washington Post lauded her as “the breakout star” of the Congressional Black Caucus. Sewell has a lifelong knack for making friends who become powerful political allies. Sewell was born in Huntsville and raised in Selma, a hotbed of activity for the civil rights movement. She […]


Congresswoman Joyce Beatty is a native Ohioan with a strong history of connecting people, policy and politics to make a difference. Since 2013, Beatty has proudly represented Ohio’s Third Congressional District. Beatty serves on the exclusive House Committee on Financial Services and is a member of two Subcommittees: Housing and Insurance and Oversight and Investigations. […]


Bahar Niakan serves as the Deputy Chief Human Capital Officer (Deputy CHCO) and Director for Strategic Initiatives for the Department of Health and Human Services(HHS). She also serves as the Initiative Lead for the Maximize Talent Initiative under ReImagine HHS, a robust transformation effort to improve the Department’s ability to enhance the health and wellbeing […]


Erika Dinnie currently serves as the Associate CIO for Digital Infrastructure Technologies, overseeing GSA’s IT infrastructure, systems, software, and applications for its 17,500 user base. Ms. Dinnie is a senior executive with a proven track record in leading enterprise-wide organizational resource strategies for large and small service organizations, executing national change initiatives, and overseeing organizational […]


Kirsten Dalboe, FERC’s first CDO, is a data trailblazer with a passion for establishing effective data governance structures, setting agency-wide data practices, and successfully delivering data products and services. Before FERC, Kirsten was the Director of Data Operations at the DHHS OIG, leading the build out of the cloud-based Integrated Data Platform and delivered its […]


Barbara C. Morton assumed her current duties in July 2016 as Deputy Chief Veterans Experience Officer, Veterans Experience Office (VEO), Department of Veterans Affairs (VA). In this role Barbara co-leads VEO, the Secretary’s customer experience (CX) insight engine supporting and enabling the Department in providing the highest quality experiences in the delivery of care, benefits […]


Amber Chaudhry currently serves as the enterprise Customer Experience (CX) Lead at the U.S. Small Business Administration (SBA). A bonafide intrapreneur, Amber has been a key player in various customer centric projects- including SBA Reimagined (establishing a customer centric brand), putting together SBA’s first OMB- approved Generic Clearance to help the agency collect customer satisfaction […]