ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol
Gary Novotny

Mr. Gary Novotny is currently the Chief, ServiceNow Program Management Office (PMO) with the Central Intelligence Agency in the United States Intelligence Community. In this role, Mr. Novotny provides leadership and oversight to both the PMO and on-prem Platform team, as well as manages the Enterprise License Agreement. Mr. Novotny and his team plans, manages, […]


John J. Carbone, a member of the Senior Executive Service, is the Deputy Director of the Civilian Force Management Directorate, Headquarters U.S. Air Force, the Pentagon, Arlington, Virginia. The directorate is responsible for establishing force management policies for more than 200,000 total force appropriated and non-appropriated fund civilian personnel. These policies guide the recruitment, hiring, […]

Dr. Kelly Fletcher

Dr. Kelly Fletcher, a member of the Senior Executive Service, was named Chief Information Officer (CIO) and the Assistant-Secretary level head of the Bureau of Information Resource Management on October 3, 2022. As Chief Information Officer (CIO), she establishes technology strategic direction and provides oversight for $2.5B of technology programs across the Department. Dr. Fletcher […]

John Tien

John Tien was sworn in as Deputy Secretary of the Department of Homeland Security by Secretary Mayorkas on June 24, 2021. Tien is the first Asian American to be confirmed as the Deputy Secretary of Homeland Security. Prior to becoming the Deputy Secretary of Homeland Security, Tien spent ten years serving in senior executive roles […]

Stephanie La Rue

Stephanie A. La Rue, Esq. is the Chief of Diversity, Equity, Inclusion, and Accessibility (DEIA) for the Office of the Director of National Intelligence (ODNI). As chief of DEIA for the intelligence community (IC), Stephanie leads the implementation of the national DEIA strategy for the 18 agencies, departments, and elements within the IC. Before joining […]

Arunkumar Iyer

Arunkumar (Arun) Iyer is a Principal Executive Architect/Field CTO with more than 30 years of Industry experience and more than 11 of those within the ServiceNow ecosystem. He has served in multiple roles within the ecosystem as an Implementation Partner, Instructor, as well as a Platform Owner at a ServiceNow customer. He connects and collaborates […]

Kathleen Wolfe

Kathleen Wolfe is a Deputy Assistant Attorney General for Civil Rights at the U.S. Department of Justice. As part of the Assistant Attorney General’s leadership team, she shares in that Office’s oversight of the Justice Department’s broad federal civil rights enforcement efforts and works to uphold the civil and constitutional rights of all who live […]

Rep. Mark Green

Congressman Mark Green first took the oath of office to represent the 7th District of Tennessee in Congress on January 3, 2019. It is the exact oath he first took as a cadet on the historic Plain at West Point more than thirty years earlier. As a successful business leader, decorated combat veteran, ER physician, […]

Sue Gordon

One of the most accomplished leaders in the history of national security, Sue M. Gordon is the former Principal Deputy Director of National Intelligence (PDDNI) — the country’s number two ranking intelligence official. As the fifth PDDNI, she co-led the Office of the Director of National Intelligence and oversaw the entire Intelligence Community (IC), comprised […]

Andrea Goldstein

Ms. Goldstein is the Acting Director for Force Resiliency at the Department of the Navy, within the Office of the Assistant Secretary of the Navy (Manpower and Reserve Affairs). In this role, she is the principal advisor to the Secretary of the Navy on integrated prevention efforts, and leading the Department’s sexual assault, sexual harassment, […]