ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol


Track 05

Navigating Your ServiceNow Journey: Expert Insights From Early Adopters

University of DC/Catholic

Regardless of where you are in your ServiceNow transformation journey, learn how to harness its full potential with insights and best practices from early adopters. Join this fireside chat to hear government officials and experts on machine learning share experiences, challenges, and successes while transforming service management. Gain valuable insights on how to navigate the planning and implementation process at government agencies, overcome obstacles, and fully realize the benefits of ServiceNow.

Sponsored by GDIT


Judy Schnurr
Judy Schnurr [moderator]
Chief AI and ML Solutions Architect
Chris Jordan
Chief Information Officer
United States Senate
Glenn Miller
Senior Director for IT and Operations