ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol


Track 01

The Skills Gold Rush: Mining the Untapped Federal Workforce

Salon 1

Today’s Federal government only leverages a fraction of its current talent because agencies have no way to see the full range of employee experience and expertise. This untapped potential leads to myriad missed opportunities for the workforce, reduces employee engagement, and increases turnover. Agencies need new, innovative, and agile ways to visualize their “workforce gold.” Join this session to learn how to use skills intelligence to power the Federal workforce and create great employee experiences that inspire mission-critical outcomes.


Kelly Kent
Kelly Kent [moderator]
SVP, Global People Operations
Kimberly Steide
Associate Deputy Assistant Secretary – Human Capital
Department of Health and Human Services