ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol


Track 4

Transforming Facilities Management

Renaissance West A

For a long time, the National Oceanic and Atmospheric Administration (NOAA) used spreadsheets and manual processes to run their facilities department. This proved to be ineffective as it did not allow for real-time and accurate reporting on facilities services. To upgrade its systems and processes, NOAA has implemented solutions from ServiceNow and Nuvolo. Join this session to hear how NOAA successfully transitioned from outdated facilities management and embarked on a digital transformation journey.


Federal Healthcare Solution Consulting Leader
Solution Consultant
ServiceNow Platform Owner and Program Manager
National Oceanic and Atmospheric Administration