ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Program

Wednesday, February 12, 2025

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As the new administration rapidly reshapes expectations for government efficiency, Federal leaders must leverage digital innovation to create more agile and efficient organizations. In this session, C-suite leaders will explore how to architect modern digital enterprises that keep agencies running smoothly while embracing a transition to a more transparent, efficient, and resilient organization.

corcoran
Global GPS, AMS ServiceNow Lead Alliance Partner
Deloitte
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Building the right teams in government is more critical than ever before. A focus on agency efficiency and cost-effective mission delivery requires the workforce to be shaped in just the right way. This session will explore how agencies are evolving into leaner, tech-savvy workforces that embrace new ways of working, automation, and intelligence-based decision making to deliver great outcomes for the American public.

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Enterprise resource planning (ERP) systems are the lifeblood of many government organizations. But they’ve become weighed down with costly, endless customization that is difficult to maintain. The time is now to reduce technical debt and improve the user experience across these systems, while also maintaining critical operations and promoting a cleaner core architecture. In this session, government technology leaders will share how they are using purpose-built automation, low-code tools, and artificial intelligence to intelligently transform complex, customization-heavy ERPs.

Thomas Bruss
Managing Director, ServiceNow Business Group, Accenture Global IT Platform Architect
Accenture
Adarryl Roberts
Chief Information Officer
DLA Information Operations
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Leading enterprises harness the power of artificial intelligence, predictive analytics, and automation to optimize asset management from procurement through disposal. During this panel, leaders will explore how cloud-based platforms and smart workflows can transform traditional asset management into a strategic tool that drives operational efficiency and asset transparency while also cutting costs.

Douglas Enfield
Public Works Systems Branch Chief
Headquarter Installation Management Command (IMCOM) G4, Infrastructure Sustainment Division, Army Materiel Command
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As GenAI technology continues to rapidly advance, government agencies are accelerating efforts to use it to drive productivity and empower innovation. This panel will discuss the emerging GenAI landscape and explore its potential to transform government operations with increased transparency and streamlined workflow for cost-effective, intelligence-based mission delivery.

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