Program

March 10, 2022

All times are EST.

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Potomac Ballroom

It’s time to transform the future of work. Join ServiceNow executives to hear how the NOW Platform delivers interoperability across the enterprise, applies hyper-automation, and modernizes legacy systems to strengthen and empower the Federal workforce.

Kevin Haverty
Chief Revenue Officer
ServiceNow
Walters
Vice President, Federal
ServiceNow
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Potomac Ballroom

Join General Stan McChrystal (Retired), Former Commander of U.S. and International Forces in Afghanistan, as he discusses how to break down silos to help government organizations work together more effectively. During this keynote, McChrystal will share how to create a “team of teams”, enabling organizations to respond quickly, communicate more freely, and make better and faster decisions.

General Stanley McChrystal
Former Commander of U.S. and International Forces in Afghanistan
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Potomac Ballroom

To meet the requirements outlined in the President’s Management Agenda, government organizations must strive to strengthen and empower their workforce. But how do they get there? Join this panel of IT leaders to discover how agencies can adopt hyper-automation technologies to transform the services and systems their employees rely on.

Kevin Brooks
Kevin Brooks [moderator]
Digital Strategist
ServiceNow
Byron Caswell
Vice President of Strategic Consulting
ICF
patterson
Chief Information Officer
Department of Defense Education Activity
rogers
Chief Digital Strategist
Department of State
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Potomac Ballroom

How can government agencies leverage modern technology to carry out missions of any caliber? Join Lt. Gen. Rob Skinner, Director of DISA, and Nick Tzitzon, Chief Strategy and Corporate Affairs Officer at ServiceNow for a fireside chat that explores how to stay ahead of adversaries and reduce operational risk due to digital disruption, the pandemic, and high-profile cyberattacks.

Nick Tzitzon
Nick Tzitzon [moderator]
Chief Strategy and Corporate Affairs Officer
ServiceNow
Robert Skinner
Director, Defense Information Systems Agency (DISA) and
Commander Joint Force Headquarters-Department of Defense Information Network (JFHQ-DODIN)
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Potomac Ballroom

As government leaders envision the future with increased cloud adoption, aging technology, and a higher demand for enabling access to systems via any device especially in this era, they need to ensure their networks and employees stay secure from growing outside threats. In this session, we offer a real-world example of how an agency is modernizing legacy applications and implementing a seamless zero trust cybersecurity strategy to combat these challenges. We will address common roadblocks, explore adoption strategies, and discuss how zero trust is instrumental in strengthening cybersecurity.

Ben de Bont
Ben de Bont [moderator]
Chief Information Security Officer
ServiceNow
Gerald J. Caron III
Chief Information Officer / Assistant Inspector General of Information Technology
Office of Inspector General
Department of Health and Human Services
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Potomac Ballroom

Federal agencies have big shoes to fill in 2022 as the modernization mandates mount. During our lunch hour, we’ll hear congressional leaders address how they plan to support government agencies in executing these mandates, what future modernization efforts need to be achieved, and how to establish a secure and resilient Federal government.

Reynolds
Vice President & Head of Global Government Relations
ServiceNow
Connolly
Chairman, Subcommittee on Government Operations
U.S. House of Representatives
kilmer
WA-6th
U.S. House of Representatives
langevin
RI-02
U.S. House of Representatives
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Potomac Ballroom

Cultivating an environment of diversity not only encompasses diversity of culture, but also a diversity of perspective. President Biden’s recent DEIA EO instructs the Federal workforce to act as a model for diversity and inclusion for organizations across the nation. This panel of progressive leaders will discuss how all can advocate for – and empower – diverse individuals in the Federal workforce.

Karen Pavlin
Karen Pavlin [moderator]
Chief Equity and Inclusion Officer
ServiceNow
Traci DiMartini
Chief Human Capital Officer
General Services Administration
Inclan
Deputy Office Head, Office of Equity and Civil Rights
National Science Foundation
Zina Merritt
Special Assistant to the Comptroller General for Diversity, Equity, and Inclusion
Government Accountability Office
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Potomac Ballroom

Service delivery has a whole new meaning for Federal agencies thanks to Biden’s new Customer Experience EO. The end goal: eliminate friction in customer interactions with government organizations. This panel session will focus on how government organizations can meet the goals outlined in the EO by using process automation and analytics, enhancing enterprise software delivery with low-code development, and revolutionizing citizen experiences.

Alboum
Jonathan Alboum [moderator]
Federal Chief Technology Officer
ServiceNow
Rob Brown
Chief Technology Officer
USCIS Office of Information Technology / Management Directorate
Morton
Deputy Chief Veterans Experience Officer
Department of Veterans Affairs
Venkatapathi Puvvada
Chief Executive Officer
NetImpact
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